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The Sales Process
Most small business owners like to (and do) focus solely on daily business operations and serving existing customer/client demands. But it is critical to your success to focus on getting new business from both current and prospective customers in order to sustain and grow your business. The selling process has six key steps. Virtually every [...]
Service Is A Winning Strategy
Facing tough economic times and changing customer behaviors, businesses are forced to do better or fail. There are two keys to success – hiring great people and providing a simply exceptional experience. Finding friendly, engaging, and intuitive people who will leave customers with favorable impressions is challenging at best. You cannot teach friendliness and intuition. [...]
Market Your Way
In these challenging times it is critical to market according to your business requirements. In other words do what works for you.