Monthly Archives for January 2010

Help for your Self-Help needs.

Self-improvement is big business, worth $11.6 billion last year, and expected to grow 6.2% per year from 2009 – 2012.  If a small percentage of the people (like me) who consume self-help products were successful at whatever it is they … Continue reading

29. January 2010 by Edward Phelps
Categories: Uncategorized | Tags: , | Leave a comment

Service Is A Winning Strategy

Facing tough economic times and changing customer behaviors, businesses are forced to do better or fail. There are two keys to success – hiring great people and providing a simply exceptional experience. Finding friendly, engaging, and intuitive people who will … Continue reading

26. January 2010 by Edward Phelps
Categories: Blogs, CRM, Marketing | Tags: | Leave a comment

Social Media Explained

While the term “social media” has quickly become a fixture and is often used, it is not always understood. Here is a brief breakdown. The keyword is “social.” It refers to a place where people interact online, usually organized by … Continue reading

14. January 2010 by Edward Phelps
Categories: Blogs, Marketing | Tags: | Leave a comment

New Years Prayer For Two (or more)

May peace be upon us… May we love ourselves richly… with bold thoughts, thoughtful and measured steps, fearless actions, and faithful vision. May we love our children… with principled direction, compassionate interaction, loving responsiveness, and unconditional acceptance. May our labors … Continue reading

01. January 2010 by Edward Phelps
Categories: Blogs, My Life | Tags: , , | Leave a comment